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unitedhealth claims ai chatbot

UnitedHealth Accidentally Makes Claims-Judging AI Public for Anyone to Use

December 17, 2024Admin Enterteno

AI Claims Amid the fallout from UnitedHealthcare CEO Brian Thompson’s murder, the firm’s prescription drug middleman is under fire for a huge AI oopsie. As TechCrunch reports, a chatbot used by UnitedHealth Group’s Optum Rx pharmacy benefit manager (PBM) to help employees figure out insurance claims and disputes was accidentally made public and easily accessible […]

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