The founder and CEO of IPO-bound fintech Klarna took to X to once again explain why his company ditched Salesforce’s flagship CRM product about a year ago in favor of its own homegrown AI system. But this time, Sebastian Siemiatkowski emphasized that he doesn’t think others will — or should — follow his lead. “I [...]© 2024 TechCrunch. All rights reserved. For personal use only.
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